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A care worker with residents

What our families say about us

2015-11-09 20:31:10

Dear David and Carmen

I would like to thank you and your lovely staff – particularly Hayley and Kerry – who have been so wonderful leading up to and during Mum’s hospitalisation and subsequent passing.

I can’t tell you how much I appreciated knowing that someone who knew Mum was actually with her at the end. It has always been a struggle for me – even before she came to Bluewater – to deal with the fact that I was so far away and it has been even harder for me over the last couple of days. SO, to know that you have all been so lovely and supportive to Mum and to my wonderful sister Mary and especially for what you did with the phone to Mum’s ears, David, was one of the kindest, most thoughtful acts that I have experienced. To know that Mary was able to speak to Mum and pass on messages of love has helped me no end. I will never forget that....

All of the Bluewater Staff have always been highly spoken of by Mary and I am so happy that Mum was with people who really care, in her last few months – even though I realise Mum may have been rather challenging at times. She was a character wasn’t she?

Even though it will be at a difficult time, I am looking forward to meeting you when I come to Portsmouth in the near future.

Thank you all again

Regards
Debbie Georgiou

 

Dear Dave and Carmen, 02.03.15

In trying to source a care home for our mum, we were led to Bluewater Care Home in November 2014.

We had not found a home suitable for our mum who suffers with Alzheimer’s disease.

Our first impression of BlueWater, was a huge relief and an astonishment that someone had taken the time and much thought into the design and care package of the home.

We were lucky enough to bring mum to Bluewater as it was opening and since then have been treated as part of the family.

We can ask any questions, be involved in any meetings and idea’s to enhance the stimulation of the residents.

Mum is treated with respect and every consideration is made for eccentric ways and problems in socialising.

As a family, we have never felt intimidated, put aside or not invited to all events. We are delighted with the forward thinking of Bluewater and it’s dedicated staff.

There is no aloof disposition of the staff, who have a realistic and caring code, respect for the residents and their families and can laugh with the best of us.

We have (since mum made Bluewater her home) recommended and will continue to enforce our recommendation of this breath of fresh air in respect and dignity for our loved ones.

Sincerely Phillip and Jackie Doney.

 

Dear Blue Water Staff

I must say how impressed I was with the care and support given by the staff of Blue Water Care Home to my mother-in-law who is frail and totally blind. As I first entered Blue Water I was immediately struck by the overall design and attention to detail. Every attempt was made to ensure that residents had more than just a place to stay but also a stimulating environment.

The staff were very sensitive to the needs of my mother-in-law without patronising her. They were extremely dedicated and also very practical and good humoured.

Blue Water is characterised by vision, commitment and imagination. My mother-in-law clearly benefitted enormously- both in terms of health and general well-being – from her stay at Blue water, a care home I would highly recommend.

Stuart Olesker

An in-house theatre

Our vision

To provide a warm, safe and caring home that meets and exceeds the needs of the residents and their expectations. No one wants to go into a care home, but many people have told us they wish their mum or dad could have lived here.

This is because the standard of our care is so high, and because we have everything from a beach and a cinema to an on-site hairdresser and a beautician.

Meet the team

A resident's balcony

Original features, lovingly restored

Many of the original features have been restored to their former glory, such as the stair case and reception area that contains an original Terrazzo floor. The luxurious hotel style home has an individually designed Art Deco theme with a high level of attention to detail.

A personal visit is highly recommended to appreciate and experience this potential home for your relative. You will see the restoration helps to make the property a home to be proud of.

A resident's room

A resident’s family member said,

“Got showed round and this nursing home is 5star best I have ever seen.” - Laura

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A team of care workers

Carefully selected team of professionals

The demand for skilled professionals in the field of healthcare is stronger than ever before, and as a result of this we have carefully selected a highly motivated, professional team of employees with the emphasis on the highest standard of care and personalised services for our residents.

Every member of our staff has a total dedication and devotion to healthcare. This has established Bluewater as being an exceptionally friendly and caring home with a focus on the enhancement of the quality of life for our residents.

Click here to download our brochure

Speak to a member of our care team by calling 023 9200 8855

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